Returns & Exchanges
At Canopy, we want you to love your home. If you are not completely satisfied with your purchase, we offer a 30-day return window for most furniture and decor items to ensure your space is perfect.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack the items in their original packaging, ensuring all hardware and assembly instructions are included to qualify for a full refund.
- 3.Attach Your Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your box before dropping it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.