Returns & Exchanges

At Canopy, we want you to love your home. If you are not completely satisfied with your purchase, we offer a 30-day return window for most furniture and decor items to ensure your space is perfect.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Prepare Your Package

    Carefully pack the items in their original packaging, ensuring all hardware and assembly instructions are included to qualify for a full refund.

  • 3.
    Attach Your Label

    Print the prepaid shipping label provided via email and securely affix it to the outside of your box before dropping it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.